WHY ACMS FACILITIES?

The attainment of high quality cleaning standards depends highly on the commitment of management team as well as a responsible team of workers. We believe ACMS Facilities offers our clients several key benefits.

Experience

ACMS Facilities has accumulated 9 years of experience and expertise in the cleaning and maintenance industry. We are able to provide clients with sound cleaning and maintenance advice to improve their operation efficiency and effectiveness. Our operation team is always ready to provide solutions to clients’ cleaning crisis.


Client’s orientation

ACMS Facilities customizes its service based on clients’ needs and requirements. We follow up closely on clients’ enquiries to ensure the delivery of quality standards.

ACMS Facilities goes beyond client’s expectations by providing consultancy on newly developed cleaning technology and chemicals to solve their needs and improve operational efficiency.

We strongly believe that our quality service would help our clients achieve the following benefits to their business:

  • Enhance workplace environment and improve workers’ productivity
  • Sustainability of buildings to prolong life span of property
  • Enhance marketplace hygiene and quality to improve customer’s experience in product and service usage



Our Infrastructure


People

Our operation team comprises of operations executives, site supervisors, float team supervisors and field personnel.

  • Project cleaning routines are planned by our management team and experienced operations executive to ensure the effectiveness and efficiency of our cleaning procedures.

  • Our experienced team of personnel provides sound and effective solution to any cleaning crisis.

  • Friendly and supportive crew.


Equipment

  • We employ the use of high tech cleaning machines and chemicals to ensure superior cleaning performance.


Quality Control

Quality checks are imposed to ensure that the cleaning standards are of high quality.

  • Personal briefing by the Operations executive on cleaning specifications.

  • Daily inspections by supervisors.

  • Weekly/Fortnightly site survey by operations executive to ensure quality standards.

  • Monthly Audit – a team headed by a Manager and assisted by a Customer Service Executive will conduct independent inspection of the respective building/project under contract to measure and ensure standard of clealiness.

  • Merit/Demerit Points System – the introduction of this system is to promote a good sense of housekeeping and maintenance of the estates or premises that are under our care, with a view to rewarding staff/workers who perform well, as well as penalizing those that perform poorly.

  • Follow up with client-in-charge to gather feedback to ensure client satisfaction.